Help Center

• View "My Record"
• Edit Personal information in "My Record"
• Text Message Notifications
• Renewals
• Reading History
• Saving your searches
• Searching

View My Record

To access My Record you will need to enter your 14 digit Library barcode and Name.

My Record allows you to:

View items you currently have checked out
See your Holds or Bookings
Place Holds
See your Fines
Opt into Reading History
Change personal information like email and phone number
Opt into Text Message Notifications

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Edit Personal information in My Record

Use the Edit Account feature to change your email address, telephone number, contact preference - including opting into text messaging.

Note: You cannot change your address in My Record. To update your address, please visit your local library.

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Text Message Notices

In addition to receiving your library notifications via email you have the option to receive text message notifications. If you choose to opt into this service, you must agree to the terms and conditions that apply to the service. You will still receive another form of notification - there is no option to receive only text messages. You will receive text messages to let you know when items you have requested are available for pickup, when items on your account are due soon or automatically renewed, and when items on your account are overdue.

To opt-in to text message notifications:

1. Log into your Delaware County Libraries account.
2. Click "My Account", and on the next screen "Edit Account".
3. Scroll to "Text Message Notifications".
4. Enter your cell phone number (with area code) and check the "Opt In" box.
5. Scroll down to the bottom and click "Submit"
6. If the process was successful, you will see the following message "Patron information updated".
7. Text message ability will be pending until the final connection is made. You will receive a text message at the cell phone number provided to the library. The message will say "Reply Yes to subscribe to SMS Library Alerts (unlimited msgs.) Terms and conditions link. Text HELP 4 help or STOP 2 stop messages. Data rates may apply." Reply YES if you wish to receive Text notification messages.

Opt In/Opt-Out Information:

You may opt out at any time by following the directions listed in the Texting Terms & Conditions agreement.

1. To opt out from the Delaware County Libraries Alerts, send a text message with the word STOP, STOP ALL, END, QUIT, CANCEL or UNSUBSCRIBE to 82453 or 35143 from your mobile phone and we will unsubscribe you from our service. You will not receive any additional text messages via your mobile phone.
2. You may also opt out by logging into your patron record and updating your patron record.

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Renewals

Eligible items will automatically renew up to 3 times.

What items are not eligible for renewal?

1. Items that have holds or requests by other patrons.
2. Items that have already been renewed the maximum number of times.
3. Certain items like hotspots and museum passes.
4. Items requested from outside Delaware County through Interlibrary Loan.

How will I know if my items have been renewed?

1. You can check your due dates via the My Record login.
2. If we have your email on file, new due dates will be noted on the courtesy email or text message that you will receive 3 days before your item's original due date.

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Reading History

"Reading History" maintains a chronological list of items checked out on your library account.

Note: you must Opt into this feature before it will save any of your information. Staff does not have access to the lists that you create in your account.

1. To begin saving your reading history, click on the Reading History link and click "Save Reading History."
2. You can turn off this feature at any time by clicking the "Opt Out" button.
3. You can delete titles from your reading history by clicking the "Reading History" link and then "Delete."

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Saving your searches

If you have a favorite author or subject for which you often search when using the catalog, you can save the search with the click of a button. This will prevent you from having to key in the search each time and let you place holds on new materials quicker.

How to:

1. From the Classic Catalog; Log in using My Record.
2. Click on the "New Search" button.
3. Search for your favorite author, subject, title, etc. or create an advanced keyword search including limits to material type, language, publication year, etc..
4. When your results are displayed, click the button marked "Save as preferred search".
5. The next time that you log in to your Account, you can click the "Preferred Searches" button to see a list of your saved searches.
6. Click on the search link associated with any of the preferred search terms in the list to quickly execute your search.
7. You can be alerted of new materials added to the library collection which match your searches. Just check the "Mark for Email" box and be sure that your patron record information includes your current email address.

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Search Tips

Multiple Words

When searching multiple words the system will automatically supply the Boolean "and" operator between each word; multiple words entered for the search will all occur somewhere in the retrieved records though not necessarily in the order entered. Both examples below will retrieve the same results.

Phrase Searches

Search for complete phrases by enclosing them in quotation marks. Words enclosed in double quotes will appear together in all results exactly as typed.

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